Strategic Plan 2025-2028

Our Vision:

A Safe and Welcoming community where everyone is respected and supported to succeed.

Our Purpose:

We strive to build a strong, diverse community where people have the opportunity to grow, contribute and shape their own future

Our Values: We ASPIRE 

Acceptance         Sustainability        Person-centric       Integrity      Respect       Empowerment

OBJECTIVES

Strategic Objective 1

Service Excellence – We innovate, review and deliver quality services for best outcomes

Strategic Objective 2

Strategic Partnerships – We partner with relevant stakeholders to increase impact

Strategic Objective 3

Advocacy – We lead and support our community to have a voice

Strategic Objective 4

Organisational Capacity – We prioritise the development of a learning culture and develop infrastructure to increase capacity

KEY OUTCOMES

  • Clients receive high-quality, responsive services from a skilled workforce, supported by continuous improvement and data-driven decision-making through robust evaluation
  • Strong, trust-based partnerships drive innovation, expand service reach, and foster culturally inclusive, community-led solutions through shared expertise and collaborative action
  • Empowered clients and communities actively shape advocacy efforts, driving policy and service improvements through authentic engagement, strengthened partnerships, and increased capacity to influence change
  •  A resilient, inclusive, and strategically led organisation with strong systems, diversified income, and a skilled workforce, enabling innovation, accountability, and sustainable impact

 

Strategic Plan 2025-2028