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Jobs Victoria Employment Service Workers (x3 Positions Available)

POSITION CONTEXT

This position contributes to the Victorian Government’s provision of supports to help Victorians facing barriers to employment into jobs. Jobs Victoria Employment Services Caseworkers will provide culturally responsive and individualised support to vulnerable jobseekers from Culturally and Linguistically Diverse (CALD) backgrounds to assist them to become job ready and place them in employment.

JVES caseworkers will screen jobseekers to identify their individual circumstances including their previous work experience in Australia and overseas, job preferences, and any barriers they could face when applying for employment in their preferred industry. Based on the assessment, the JVES caseworker will provide tailored support that will meet their needs, address barriers, and promote their job readiness.

If job ready, the jobseeker will be supported to search and apply for positions in the relevant industry including assistance with writing applications and resumes, as well as gaining interview skills and understanding Australian work culture and expectations.

Tailored more intensive support will be provided to those who are not job ready. If the jobseeker is experiencing crisis in their lives that is impacting on their ability to work, the JVES caseworker will develop an action plan with them that includes their goals and what steps need to be taken to become job ready. The action plan will be prepared in partnership with the client and the client’s consent obtained if referrals are required to other services such as other JVES services, legal, housing, health and/or mental health services.

Jobseekers who require additional skills to become job ready will be referred to pre-accredited or accredited training programs or to other JVES services such as career counsellors. Specifically, JVES caseworkers will work in partnership with JVES core service providers, other specialist services, English language, and vocational training in the Eastern Metropolitan Region (EMR) to deliver training that is tailored to meet the needs identified by employers.

The activities for developing a job ready client pool will involve working with RTO and AMEP programs to develop pre-employment courses that are designed to meet the employment needs of employers where there are job vacancies and labour force shortages. JVES caseworkers will provide on-going support to jobseekers post placement through weekly contact initially to address any concerns and monthly contact once they have settled into their work.

JVES caseworkers will identify and work alongside employers to support them in employing the target groups. Activities that will be used include holding forums for employers that present a value proposition for employing migrants and refugees, showcase successes and dispel myths and misconceptions; working with individual employers to understand employer workforce attraction and retention rates that influence recruitment practices; aligning job ready clients to employer needs through pre-employment training and industry English programs; and provide on-going support to employees and employers post-placement to maintain employment over the longer-term.

The successful applicants will have experience in supporting jobseekers from CALD backgrounds to secure employment, well-developed interpersonal and communication skills, experience managing and maintaining effective relationships with CALD community groups, other service providers and employers, sound problem solving skills and the ability to work effectively in a team. The role provides the opportunity to support disadvantaged CALD jobseekers to prepare for and secure work, while contributing to the social and economic recovery and inclusion of all Victorians impacted by the pandemic.

KEY SELECTION CRITERIA

  • Relevant experience: Previous experience and/or knowledge of best practice principles and practice in assisting vulnerable job seekers in obtaining employment, particularly with young people and people from CALD backgrounds and working with employers to identify labour and skills shortages.
  • High level of interpersonal skills: Demonstrated ability to understand and identify a range of client needs using a client-centered approach; capacity to deal sensitively and intelligently with difficult issues
  • Strong communication skills: Demonstrated experience engaging and communicating with groups of people, tailoring communication to suit specific cohorts
  • Negotiation and influence skills: Ability to influence and gain cooperation of internal and external stakeholders to create and maintain mutually beneficial relationships, including working with employers, training providers and/or industry groups
  • Adaptation and problem-solving skills: Demonstrated resilience adapting to changing environments; proposes innovative solutions to identified problems
  • Organisational skills and teamwork: Ability to effectively plan and manage multiple tasks independently and as part of a team; ability to work collaboratively to achieve outcomes

DESIRED EXPERIENCE/QUALIFICATIONS 

  • Sound knowledge and understanding of the employment, education and/or community services system
  • Bilingual or multilingual skills relevant to the local CALD communities residing in Eastern Melbourne
  • Experience working with CALD communities, including with local community groups and leaders
  • A current driver’s licence and your own car

POSITION DIMENSIONS

  • All offers of employment at the MIC are subject to a three-month probationary period and satisfactory police and working with children’s check prior to commencement of employment
  • The Jobs Services Employment Program is currently funded at MIC to June 30th, 2023
  • All MIC staff work in co-operation with other staff and volunteers of the MIC

JVES Program Worker – Position Description 2021

 

 

Community Employment Connector

POSITION CONTEXT
This position contributes to the Victorian Government’s provision of supports to help Victorians facing barriers to employment. Community Employment Connectors will provide culturally responsive and individualised support at the grass roots level to help young people and adults from Culturally and Linguistically Diverse (CALD) backgrounds to navigate and connect with employment and training services.

Community Employment Connectors will proactively work within local communities and service systems to help disadvantaged jobseekers to prepare for and secure employment through the provision of information, referral and connection supports. They will ensure jobseekers know where they can go to find the information, advice and support they need to move into sustainable work.

Community Employment Connectors will be embedded within community organisations which have existing reach into localised networks and CALD communities. Community Employment Connectors will operate within a network of peers through a community of practice, to share and draw on localised knowledge, learnings, resources as well as models for culturally responsive engagement. Community Employment Connectors will also work with key stakeholders to contribute to a more coordinated and streamlined service experience for young and adult multicultural jobseekers.

The successful applicant will have well-developed interpersonal and communication skills, experience managing and maintaining effective relationships, sound problem solving skills and the ability to work effectively in a team. It is critical for the applicant to have a strong understanding of community engagement and development practice, and prior experience in direct community engagement with young people and people from culturally and linguistically diverse backgrounds. The role provides the opportunity to support disadvantaged CALD and young jobseekers to prepare for and secure work, while contributing to the social and economic recovery and inclusion of all Victorians impacted by the pandemic

KEY SELECTION CRITERIA

  • Relevant experience: Previous community engagement and community development experience and/or knowledge of best practice community engagement principles and practice, particularly with young people and people from CALD backgrounds
  • High level of interpersonal skills: Demonstrated ability to understand and identify a range of client needs using a client-centered approach; capacity to deal sensitively and intelligently with difficult issues
  • Strong communication skills: Demonstrated experience engaging and communicating with groups of people, tailoring communication to suit specific cohorts
  • Negotiation and influence skills: Ability to influence and gain cooperation of internal and external stakeholders to create and maintain mutually beneficial relationships
  • Adaptation and problem-solving skills: Demonstrated resilience adapting to changing environments; proposes innovative solutions to identified problems
  • Organisational skills and teamwork: Ability to effectively plan and manage multiple tasks independently and as part of a team; ability to work collaboratively to achieve outcomes

DESIRED EXPERIENCE/QUALIFICATIONS 

  • Sound knowledge and understanding of the employment, education and/or community services systems
  • Bilingual or multilingual skills relevant to the local CALD communities residing in the Eastern Metropolitan Region of Melbourne
  • Experience working with CALD communities, including with local community groups and leaders
  • A current driver’s licence and your own car

POSITION DIMENSIONS

  •  All offers of employment at the MIC are subject to a three-month probationary period and satisfactory Police Check and Working with Children’s Check prior to commencement of employment
  • The Community Employment Connector Program is currently funded at MIC to June 30th, 2022
  • All MIC staff work in co-operation with other staff and volunteers of the MIC

CEC Position Description

 

Youth Settlement Worker

POSITION CONTEXT

The Migrant Information Centre (Eastern Melbourne) (MIC) is seeking an experienced caseworker and group program facilitator to work in the Settlement Engagement and Transition Service (SETS) Program team, providing capacity building and support for young people from refugee and family stream migrant backgrounds who have recently settled in Australia and reside in the Eastern suburbs of Melbourne.  The position includes casework with young people aged 12 to 25 years, including providing outreach at local secondary schools in the Eastern suburbs and organising and facilitating group programs and activities to support the needs of young people from refugee and migrant backgrounds who are new to Australia.

KEY SELECTION CRITERIA

  • Demonstrated knowledge of the needs and challenges facing young people from refugee and/or migrant backgrounds who are new to Australia
  • Demonstrated experience in providing effective casework services, group programs and community development activities to young people from refugee and/or migrant backgrounds with low English proficiency
  • Demonstrated experience in planning and facilitating group programs and activities with young people
  • Demonstrated experience in developing and maintaining effective partnerships across both the government and community sectors
  • Sound administrative skills
  • Excellent communication (both verbal and written) and interpersonal skills
  • Sound organisational and time management skills
  • Ability to effectively use Microsoft Office programs
  • Tertiary qualifications in Social Work, Youth Work or equivalent
  • A current Victorian Driver’s License.

DESIRED EXPERIENCE/QUALIFICATIONS

  • Completion of MARAM training and/or an understanding of the MARAM framework, including Family Violence and Child Safety Information Sharing Schemes
  • Knowledge of services in the Eastern Region of Melbourne

POSITION DIMENSIONS

  • The position reports to the Migrant Information Centre (Eastern Melbourne) Manager
  • Work in co-operation with staff and volunteers of the Migrant Information Centre (Eastern Melbourne)
  • Manage and effectively implement project objectives as stated in the agreement between Migrant Information Centre (Eastern Melbourne) and the Department of Home Affairs
  • Successful candidates will need to produce a clear and current Police Check and Working with Children’s Check

Youth Settlement Worker Position Description