Commonwealth Home Support Programme (CHSP)- Social Support and Community Engagement Program
We are also pleased to advise that MIC will commence delivering services under our newly funded – Social Support and Community Engagement Program from July 2026. This program is designed to support vulnerable and socially isolated clients by promoting social connection, independence, and community participation.
Services available through this program may include:
- One-on-one social support visits
- Assistance with attending appointments or shopping
- Group activities and community engagement opportunities
For more information, please contact us on 03 7049 1603.
IMPORTANT POLICIES
Fees and Service Charge Policy
Aged Care Navigation Program (ACNP)
The Aged Care Navigation Program (ACNP) helps the vulnerable older people by providing one-on-one specialist and intensive support in their pathways to services. MIC focuses on assisting people from culturally and linguistically diverse backgrounds. It helps people to understand, apply for and engage with aged care services and other support in the community.
The ACNP at MIC is part of the network of the Care Finders. It is funded under the Care Finder Program by the Department of Health and Aged Care and commissioned by the Eastern Melbourne Primary Health Network (EMPHN).
Please click on the links below to access more information.
Service Brochure for Clients:
English
Arabic
Greek
Hungarian
Italian
Persian
Simplified Chinese
Traditional Chinese
Tamil
Vietnamese
Service Brochure for Organisations:
For further information please contact us by phone on 03 9275 6906 or email carefinder@miceastmelb.com.au.
Volunteer Coordination Program for People with Disabilities
The Volunteer Coordination Program links a volunteer to younger people aged 7 years to 64 years with disabilities and/or their carers.
The purpose of the program is to assist individuals with a disability and their carers to:
- Participate in everyday activities
- Maintain or rebuild their confidence
- Improve their social connectedness and emotional wellbeing
- Stay active and healthy
Volunteers can help with:
- Offering companionship and social interaction – indoors/outdoors
- Accompanying client/carer to social activities – e.g. assisting in crafts, gardening, cooking, reading and/or homework
- Coaching clients living skills such as using public transport
- Providing remote support via telephone/videoconferencing/social media apps during COVID-19 restrictions
To become a volunteer please go to our Get Involved Page on this website or apply to become a MIC volunteer by clicking on the bar at the end of this page.
For more information about volunteer positions contact:
Godette McGregor on (03) 7049 1600 or Email mic.volunteering@miceastmelb.com.au
This program for younger people with disabilities is supported by the Victorian Government.
See flyer: Volunteering program
Aged Care Volunteer Visitors Scheme (ACVVS)
The ACVVS involves volunteers visiting older people to provide friendship and companionship.
The Migrant Information Centre ACVVS program invites Home Care Package providers to refer clients:
• From a Culturally and Linguistically Diverse background
• At risk of or experiencing social isolation
• Living in the Eastern Metropolitan Region
• Receiving a Home Care Package
The MIC also invites referrals from Australian Government Subsidised Residential Aged Care service providers for a volunteer visitor to support residents sharing the same language.
Clients may be referred to the service if they:
• Reside in the Eastern Metropolitan Region
• Come from a Culturally and Linguistically Diverse (CALD) background
• Are at risk of or experiencing social isolation
For more information on referral, please click here.
The Migrant Information Centre’s ACVVS volunteer visitors will:
• Be culturally and linguistically appropriate (but are not required to speak another language or be from a migrant background)
• Visit fortnightly or weekly
• Offer companionship and social interaction for at least one year
• Be interviewed, reference checked, and obtain a police check and Victorian Working With Children Check
• Continue to be supported by the MIC whilst they volunteer with the care recipient
Volunteer/resident activities may include:
• Having a chat
• Going for a walk
• Listening to music
• Watching TV or a movie
• Reading
• Board games or card games
For more information or to express your interest, reach out to our Volunteer Coordinators, Godette McGregor —we’d love to hear from you!
Email: mic.volunteering@miceastmelb.com.au
Phone: 03 7049 1600
Funded by the Australian Government.