Elderly people, younger people with disabilities and their carers



Linking people to services to help them stay at home

Due to their diversity, some older people, younger people  with disability and their carers find it difficult to access services that can help them to remain living independently in the community. Our staff provide information about services that are available to meet their needs, how they can support them and how they can access them.

Diversity refers to people from culturally and linguistically diverse backgrounds, Aboriginals and Torres Strait Islanders, people who are homeless or at risk of homelessness, those experiencing financial hardship, people with dementia and people who are gay, lesbian, bisexual, transgender or intersex.

See our client feedback.

Our experienced staff can also assist aged care, disability and health care service providers to better understand cultural and diversity factors that may impact on client’s service needs. Please call direct on 9275 6901 or contact us. Also see our cultural profiles on religious and cultural values and traditions that can influence community attitudes on ageing, disabilities and caring and our research and evaluation reports.

The aged care component of the program is supported by the Australian Government Department of Health. Visit the Department of Health website (www.health.gov.au) for more information.

Although funding for the Access and Support Program has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.

The component of the program for younger people with disabilities is supported by the Victorian Government.



Service brochure available:

Service providers

Service brochure available:

For further information please contact us by phone on 03 9275 6901  or email wzhang@miceastmelb.com.au.


Community Connectors Program

A service for people  from culturally and linguistically diverse backgrounds who need support to apply for disability services through the NDIS

The Community Connectors Program (CCP) aims to:

  • Help people from culturally and linguistically diverse (CALD) backgrounds living in the eastern suburbs of Melbourne by providing support to individuals with a disability, their families and/or carers to access and engage with the disability services they need, including becoming participants of the NDIS
  • Educate culturally and linguistically diverse communities about the NDIS
  • Work closely with Partners in the Community (PITC) to build links with CALD communities and build their capacity to more effectively engage with them in the future

Our community connectors can:

  • Help build better community awareness of the NDIS
  • Assist individuals, their families and/or carers to complete an NDIS Access Request Form
  • Assist individuals, their families, carers and representatives to attend assessments and collect medical evidence that will support their NDIS application
  • Attend NDIS pre-planning, planning, and review meetings if clients would like our help
  • Connect people with NDIS service providers
  • Assist disability service providers to better engage with people from CALD backgrounds to NDIS services

See the CCP Brochure.

For further information or to make a referral, please contact Geraldine Jeremiah on (03) 9275 6907/0416862620 or Email geraldinej@miceastmelb.com.au or Thea Luna on Email aluna@miceastmelb.com.au or Karen He on Email khe@miceastmelb.com.au.


Volunteer Coordination Program for People with Disabilities

The Volunteer Coordination Program links a volunteer to younger people aged 7 years to 64 years with disabilities and/or their carers.

The purpose of the program is to assist individuals with a disability and their carers to:

  • Participate in everyday activities
  • Maintain or rebuild their confidence
  • Improve their social connectedness and emotional wellbeing
  • Stay active and healthy

Volunteers can help with:

  • Offering companionship and social interaction – indoors/outdoors
  • Accompanying client/carer to social activities – e.g. assisting in crafts, gardening, cooking, reading and/or homework
  • Coaching clients living skills such as using public transport
  • Providing remote support via telephone/videoconferencing/social media apps during COVID-19 restrictions

To become a volunteer please go to our Get Involved Page on this website or apply to become a MIC volunteer by clicking on the bar at the end of this page.

For more information about volunteer positions contact:

Geraldine Jeremiah on (03) 9275 6907/0416862620 or Email geraldinej@miceastmelb.com.au

This program for younger people with disabilities is supported by the Victorian Government. 

See flyer: Volunteering program