The Migrant Information Centre (Eastern Melbourne) has publications for clients and professionals.
List of relevant resources
- Aged Care, Disabilities and Carers
- Banking and Money Management publications
- Early Childhood and Parenting Publications
- Family Relationships publications
- Family Violence publications
- Health and Mental Health publications
- Multicultural publications
- Youth publications
- Volunteering publications
Aged Care, Disabilities and Carers
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Communication Strategy for Culturally and Linguistically Diverse Communities (2002)
The Communication Strategy was developed to increase the knowledge and understanding of Home and Community Care (HACC) services by people from culturally and linguistically diverse (CALD) communities. The strategy detailed in the report identifies a step by step guide to implementation as well as where agencies can receive assistance and resources to support implementation.
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Cultural Planning Framework & Resource Kit (2003)
This document provides practical suggestions and tools for agencies to assist with planning for culturally relevant services. It also includes links to websites containing translated material and further information.
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Cultural Planning Tool - Multicultural Equity and Access Program (2010)
As part of the Multicultural Equity and Access Program, the Migrant Information Centre collected, collated and analysed the Cultural Action Plans of HACC funded agencies in the Eastern Metropolitan Region. The Cultural Planning Tool will be replaced by the new Diversity Framework in 2011.
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Dementia Awareness in CALD Communities Project (2007)
Funded by the Department of Health and Ageing in 2010, the Dementia Awareness in CALD Communities Project aimed to raise awareness amongst young people from CALD backgrounds about dementia and how it may affect older people in the community.
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Home and Personal Care Services Guide (2004)
A practical guide to delivering culturally appropriate home and personal care services to CALD clients. Strategies to promote these services to CALD communities and the recruitment of CALD workers are detailed.
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Pilipino Kami – We are Filipino (2003)
A Practical Guide to promoting HACC Services to Filipino Seniors.
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Palliative Care for Culturally and Linguistically Diverse Communities (2009)
The Community Partners Program (CPP) produced this resource for palliative care service providers to improve provision of culturally appropriate palliative care for Cambodian, Chinese, Indian, Iranian, Sri Lankan and Vietnamese communities.
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Respite Information Sheets available in Arabic, Cambodian, Chinese, English, Sinhalese, Tamil and Vietnamese (2009)
As part of the Community Partners Program 2008-2009 a series of respite information sheets were developed in other languages.
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Transport Resource Kit for HACC Organisations and CALD Communities (2005)
A practical guide to provide information about transport options existing in the Eastern Metropolitan Region for HACC consumers.
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Promotional Strategy (2000)
The Promotional Strategy provides a step by step guide for agencies to engage with CALD communities to promote their services.
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Working in Home and Community Care in the Eastern Region (2004)
This booklet provides information on the type of work available in Home & Community Care, the qualifications required, how to apply for positions and what you can expect should you decide to work in this field.
Banking and Money Management publications
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Understanding Money in Australia available in Dinka, English, Nuer and Sudanese Arabic (2006)
The MIC in partnership with Eastern Access Community Health developed flyers for the Sudanese community that provide information about borrowing money, buying a car, paying bills and understanding direct debit options. The flyers are available in Dinka, English, Nuer and Sudanese Arabic. The project was funded by the Consumer Credit Fund on the approval of the Minister for Consumer Affair.
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Using ATMs available in Dinka, English, Nuer and Sudanese Arabic (2006)
The MIC in partnership with Eastern Access Community Health developed wallet cards for the Sudanese community that provide information on how to use ATMS. The wallet cards are available in Dinka, English, Nuer and Sudanese Arabic. The project was funded by the Consumer Credit Fund on the approval of the Minister for Consumer Affair.
Wallet cards are available from the MIC telephone 9873 1666 or email mic@miceastmelb.com.au
To download the information on the wallet cards please click on the language required below.
Early Childhood and Parenting Publications
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Sharing the Happiness - an Evaluation Report of Multicultural Playgroups (2019)
The MIC established the first multilingual and multicultural supported playgroup in 2009/2010 in the outer eastern suburb of Mooroolbark followed by two further groups in Ringwood in 2011/2012 and Croydon in 2012/2013. This report documents the evaluation of these supported playgroups over time to measure the settlement outcomes for mothers and pre-school aged children from refugee backgrounds
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Information on Kindergartens for Parents available in Chinese, English, Hakha Chin, Karen and Zomi (2015)
You can download a full version and a short version in each language.
The Information Booklets are for parents whose children are commencing kindergarten. Information includes what children do at kindergarten, what they need to bring and helpful hints for parents.
- Download the full copy in English
- Download a shorter version in English
- Download the full copy in Hakha Chin
- Download a shorter version in Hakha Chin
- Download the full copy in Zomi
- Download a shorter version in Zomi
- Download the full copy in Chinese
- Download a shorter version in Chinese
- Download the full copy in Karen
- Download a shorter version in Karen
Family Relationships publications
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Family Relationships Skills program for Southern Sudanese Young Men – A Therapeutic Approach (2007)
The report for the Family Relationships Skills program for Southern Sudanese young men details an eight week program that was offered through the “Family Relationships Services for Humanitarian Entrants Program”. This group therapy program was developed to support young Sudanese men to strengthen their understanding of family relationships and their leadership skills.
The report is an outline, analysis and evaluation of the program.
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Southern Sudanese Family Structure (2004)
A paper written on the family structures of Southern Sudanese communities for Southern Sudanese Cross Cultural Training provided by the MIC.
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Supporting Vietnamese Families (2002)
A report on the development of a culturally appropriate service model for implementation by family support agencies to increase access to services by Vietnamese families in the City of Whitehorse.
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Young People Young Dragons: Conversations with Chinese Families on Young People on solving Intergenerational Conflicts (2002)
This report was developed from conversations With Chinese Families And Young People on solving intergenerational conflicts.
Family Violence publications
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‘But Here Life is Different’ Trainers Manual and DVD (2008)
“But here life is different” is a service response (training manual and DVD) for the prevention and intervention of family violence within the Southern Sudanese community in Australia.
For further information please contact Judy McDougall on 9285 4888 or Email jmcdougall@miceastmelb.com.au.
To order copies of the training manual and the DVD please Email Judy McDougall jmcdougall@miceastmelb.com.au.
The training manual and DVD cost $10.00 plus postage costs.
Health and Mental Health publications
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CALD Mental Health and Well Being Trainers Manual (2009)
The Migrant Information Centre (Eastern Region) received funding from the Department of Families, Community Services and Indigenous Affairs to provide the CALD Mental Health and Wellbeing Program (CALD Wellbeing Program) which aimed to promote mental health amongst newly arrived migrant and refugee students in Melbourne’s Eastern Region.
This manual has been developed from the CALD Wellbeing Program as a resource to Secondary and ESL teachers and youth workers working with CALD young people, especially refugee youth, to help these students develop an understanding of mental health and mental illness, including risk and protective factors.
The objectives of the CALD Wellbeing Project were:
- Improved mental health literacy and strategies amongst participants and teachers
- Greater access for CALD youth to local services and
- Increase in helping behaviours of participants
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Dementia Awareness in CALD Communities across the Generations (2010)
Funded by the Department of Health and Ageing in 2010, the Dementia Awareness in CALD Communities Project aimed to raise awareness amongst young people from CALD backgrounds about dementia and how it may affect older people in the community. The project included information sessions and activities for English as a Second Language (ESL) secondary students about dementia; Visits to dementia specific aged care services for ESL secondary students; Linking ESL secondary students with members from CALD senior citizens clubs to present and share what they have learnt about dementia.
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Healthy Families Here and Now (2003)
A report on the impact of migration on the emotional wellbeing of migrants and refugees in Manningham.
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Healthy Living in Australia booklets available in Arabic, Chinese, Dari, English, Hakha Chin and Karen (2009)
The Healthy Living in Australia booklet is a 44 page pictorial guide to living healthily in Australia. The booklet has been designed as a guide to assist people living in Australia lead a healthy lifestyle. The information included is of greatest benefit if delivered in conjunction with practical education and skill development activities such as cooking demonstrations and supermarket tours.
The resource is based on foods readily available in Australia to assist newly arrived community members as well as the broader community, make healthy food choices in Australia. The resource or sections of the resource can easily be adapted by professionals to include cultural foods of individual communities that also provide healthy food choices. The guide covers a range of topics including breakfast, lunch, dinner, snacks, dental care, physical activity and much more.
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Palliative Care for Culturally and Linguistically Diverse Communities (2009)
The Community Partners Program (CPP) produced this resource for palliative care service providers to improve provision of culturally appropriate palliative care for Cambodian, Chinese, Indian, Iranian, Sri Lankan and Vietnamese communities.
Multicultural publications
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Communities Together (2004)
This project involved bringing Muslim and non-Muslim people together to meet and gain a better understanding of each other. A Model for Promoting Harmony and Understanding of Australian Muslims was developed through the project.
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Cultural Partnerships for Harmony Recipe Book
The Cultural Partnerships for Harmony project worked with the Chin, Karen, Afghan, Iranian, African and mainstream communities. The purpose of the project was to identify issues of racism and intolerance and to work in partnership with local and state government and community organisations to develop local strategies to address them.
One of the program activities developed a collection of recipes from different communities living in the Eastern Region of Melbourne. The cultures represented in the Cultural Recipe Book are Afghan, Karen, Bangladesh, Pakistani, German, Sudanese and Anglo-Australia. The book includes photos of people from newly arrived cultural groups in Eastern Melbourne, descriptions of the food and their cultural significance as well as a world map indicating the location of the countries.
Cultural Partnerships for Harmony project was supported by the Australian Government Department of Immigration and Citizenship through the Diversity and Social Cohesion Program. For more information on the Diversity and Social Cohesion Program, visit www.harmony.gov.au.
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Calendar of Cultural and Religious Dates
The Department of Home Affairs has a calendar of cultural and religious dates available on their Website. The calendar aims to raise awareness of key cultural and religious events and national days.
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The Needs of Muslim Families in the Rowville Lysterfield Area (2003)
A report funded by the Knox City Council to identify the needs of Muslim families in the Rowville/Lysterfield area.
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Profile of Southern Sudan (2004)
A background paper on the history and ethnicity of people from Southern Sudan.
Youth publications
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Engaging CALD Youth in Eastern Melbourne: Supporting Disengaged Youth from Refugee Communities
The Engaging CALD Youth in Eastern Melbourne (ECYEM) project supported at-risk and disengaged young people from migrant and refugee backgrounds residing in the Eastern Metropolitan Region (EMR) of Melbourne. This project was developed to address criminal
activities, risky behaviours, substance use, and violent behaviours from refugee youth who were disengaged or at risk of disengaging from education, employment, family, and/or community, displaying anti-social behaviours, or entering in or at risk of entering in the criminal justice system. -
CALD Mental Health and Well Being Trainers Manual (2009)
The Migrant Information Centre (Eastern Region) received funding from the Department of Families, Community Services and Indigenous Affairs to provide the CALD Mental Health and Wellbeing Program (CALD Wellbeing Program) which aimed to promote mental health amongst newly arrived migrant and refugee students in Melbourne’s Eastern Region.
This manual has been developed from the CALD Wellbeing Program as a resource to Secondary and ESL teachers and youth workers working with CALD young people, especially refugee youth, to help these students develop an understanding of mental health and mental illness, including risk and protective factors.
The objectives of the CALD Wellbeing Project were: improved mental health literacy and strategies amongst participants and teachers; greater access for CALD youth to local services; and increase in helping behaviours of participants.
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CONNECT Activity Folder (2006)
As part of the CONNECT project an activity folder was developed. The folder details a number of activities that agencies can use in peer support programs for young people.
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Eastern Refugee Pathways Project (2008)
The Eastern Refugee Pathways Project was a pilot project that was offered to refugee young people attending three secondary schools in the Eastern Region. The objective of the project was to provide additional support to refugee students within secondary schools, their families and teachers in developing realistic education and career pathways for these students through individual pathway planning sessions, student and parent information sessions and regular meetings with school staff.
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Knox Islamic Youth Project (2006)
This project was funded by the Knox City Council to provide a series of activities and information sessions for Muslim young people living in the City of Knox. This paper reports on the development and implementation of the program.
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Living in Harmony Youth and Media Project Training Manual (2008)
This manual was developed from a pilot program funded by the Department of Immigration and Citizenship to the Migrant Information Centre (Eastern Melbourne) in 2007. The project was designed as a response to the impact of world events on young people from non-Anglo Saxon backgrounds who expressed frustration that media was quick to identify race and/or ethnicity in reporting crime or negative events in the community.
The program included training young people from a range of cultural backgrounds to organise a presentation/forum for others (youth groups, local forums, churches, mosques, etc.) on how to analyse media reports and constructively respond to negative images of ethnic groups in the media. The manual details the activities that were used to train the young people.
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Manningham Youth Project (2003)
A framework for Youth Services and Recreation Clubs to Measure “Youth Friendliness” and “Cultural Appropriateness”.
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Outer Eastern Voices DVD (2007)
The Outer Eastern Voices DVD was made by young people from a number of different cultural and religious backgrounds living in the Outer Eastern Region of Melbourne. In the DVD the young people talk about their lives and experience of living in the area. The project was funded by VicHealth.
For further information please contact Jessica Bishop on 9285 4888 or Email jbishop@miceastmelb.com.au.
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Southern Sudanese Youth Group (2006)
A report detailing a therapeutic group approach for supporting young men to adjust to the new cultural environment in Australia. The program, held in partnership with Anglicare Meridian, aimed to provide a safe group forum for young men from Sudanese backgrounds to discuss their experiences as refugees both overseas and in Australia as well as settlement issues and to develop strategies for adjusting to their new cultural environment in Australia.
Volunteering publications
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Inviting and Celebrating Cultural Diversity in Volunteering in the EMR (2011)
The purpose of the project was to raise awareness about volunteering opportunities with CALD communities, to encourage volunteer involving organisations to recruit and support volunteers from CALD backgrounds in their programs and to recognise and celebrate existing volunteers from CALD backgrounds.
Several resources were developed as a result of this project including:
‘Volunteering’ brochure available in eight languages.
Celebrating Cultural Diversity in Volunteering Video – (watch on YouTube)
Poster for Service Providers: Inviting and Celebrating Cultural Diversity in Volunteering’ poster
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Volunteering Report (2009)
The Inviting Cultural Diversity in Volunteering. For more information about volunteering look at the Volunteering Page on this website.
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Home and Community Care Services and Volunteers from Diverse Cultural Backgrounds (2006)
The project, a joint initiative between MIC and the Eastern Volunteer Recruitment Project, developed an understanding of volunteering in mainstream HACC organisations by members of CALD communities.