About us

Established in 1999, Migrant Information Centre (Eastern Melbourne) is a not-for-profit organisation that supports newly arrived migrants and those from refugee backgrounds to integrate into the Australian society with dignity, safety and access to all services.

Our services

Individuals, families and children

Linking people with disability to services & support to help them stay at home and be independent.

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Community engagement and information

Find support in building resumes and cover letters, and accessing the job market for migrant and refugees.

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Migration advice – fee paying service (statewide)

Workshops on road safety, Australian rules and regulations and one-to-one driving lessons for those newly arrived.

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Community partnership and advocacy

Access expertise in finding rentals, applying for accommodation and understanding your rights as a tenant.

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Aged care and disability support

Paid service offered by registered MARA agents to help applicants in getting short-term and long-term visas, and applying for Australian citizenship.

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Family violence

Find multilingual factsheets, data, publications and other useful resources about our work with people from migrant and refugee communities.

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Advice, training and support for professionals

We run early childhood activities, sports, homework support programs and life-skill integration for adults from diverse backgrounds.

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Make a referral

Learn about our Volunteer Coordination Program for People with Disabilities and our Aged Care Volunteer Visitors Scheme (ACVVS).

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Our impact

23,000

people from migrant and refugee backgrounds successfully settled

6,543

Families provided assistance with finding homes, jobs and life-skills

4,321

visa and citizenship documents successfully processed

Client feedback

I just wanted to share my experience with the MIC migration team. I am so happy that my mother’s tourist visa application was approved even though she comes from Iran and it’s not very easy to get the tourist visa approval for Iranians. I am excited that I can see my mother after years of separation. Safieh was professional and did a really good job. I’m glad I decided to get assistance from MIC.

Zhila Eghbali-Kazerouni

I found dealing with MIC Aged Care Volunteers program to be a very respectful and professional experience. The volunteers are very caring and patient. Well done.

Dianne Barnes

I just wanted to share my experience with the MIC migration team. I am so happy that my mother’s tourist visa application was approved even though she comes from Iran and it’s not very easy to get the tourist visa approval for Iranians. I am excited that I can see my mother after years of separation. Safieh was professional and did a really good job. I’m glad I decided to get assistance from MIC.

Zhila Eghbali-Kazerouni